FAQs
Q：I have sent the RFQ, when can I expect a reply?
A：We usually quote within 24 hours after we get your inquiry. If you are urgent to get the price, please send the message on trade management or call us directly.
Q：How long is the delivery time?
A：It depends on the order quantity ,Usually it takes about 20-30 days.
Q：Do you accept OEM/ODM manufacturing?
A：Yes! We do accept OEM/ODMmanufacturing. You could give us your samples or drawings.
Q：Can you send me your catalogue?
A：Yes, please contact us.We can share with our catalogue for you by email.
Q：How to control the products quality in your company?
A：With professional quality team, advanced product quality planning, strict implementation, continuous improvement, the quality of our products is well controlled and consistent.
Q：Can you provide detailed technical data and drawing?
A：Yes, we can. Please tell us which product you need and the applications, we will send the detailed technical data and drawing to you for your evaluation and confirm.
Q：How do you handle pre-sales and post-sales?
A：We have a professional business team that will work one-on-one with you to protect your product needs, and if you have any questions, he can answer them for you!
Q：Can I visit your factory before we place an order?
A：Yes, you are welcome to visit our factory. We are very pleased if we have the chance to know more about each other.
Q：Where can I find up-to-date information about the company?
A：You can check our news or blog for information about our company.
Q：Do the products meet quality standards?
A：All of our products meet quality standards. If you need a certificate for a specific country, we have a professional business team that will work with you one-on-one and can answer any questions you may have!
Q：Where are your production facilities located?
A：We manufacture our products in China and arrange for them to be shipped from China to your country as soon as possible, which usually depends on your product requirements and quantities.
Q：Where can I find technical documentation for a product?
A：You can download and view them on our catalog download page. If you need a specific product, we recommend emailing us and we will customize the product for different needs of different customers.
